Thank you, Casey. Our you can try to troubleshooting it yourself. Thanks for all the help you’ve given here, it looks like this page keeps you busy! As the owner or an operator at a swimming facility, you depend on the motors that run the pool or spa equipment to keep everything up and running. Do you have the motor set to the correct voltage? And the classic but vague, “My pump isn’t working, what’s wrong with it?”All these and many others are signs of a failing pool pump but the source of the fault varies. Excess air in your pool’s pump and filter is much more than just a nuisance. Could the pump just be overworked? Bearings wear down as the pump ages. Contact the dealer from where you bought the motor, to find out the warranty procedure. Located at the tip of the diffuser, the gasket seals the diffuser/impeller assembly to the front part of the housing. Other causes of air leaking into the pump is from leaky valves in front of the pump, low water level in the pool, or a skimmer weir stuck in the up position. First I would try moving the pump to a different breaker to make sure it is still operational. If there is a leak the smoke will be drawn in. All gaskets checked. If your swimming pool pump fails to prime, first check for  a suction leak to see if there is enough water in the strainer housing. why? If the shaft is not spinning then the bearings have frozen and locked up the shaft. I am trying to find out how to make sure my pump is connected properly because Walmart sold me a pool with the wrong pump gave me the right one but no instructions. Or in simpler terms, it’s where you check to see your pump is running. We’ve checked the breakers & everything. could this be the compacitor? Can you spin the motor shaft with your hand or is it frozen in place? Reverse the hose lines into the pump housing. When I reset the breakers, I hear a “pop” coming from the pump but nothing happens. What could this be. Three-phase motors are usually only on large commercial pumps. Is it a complicated procedure requiring special tools? train you on how to properly operate a swimming pool or spa facility. If you did not, the air bubbles in the plumbing can prevent the pump from priming, allowing it to run dry, and overheating the motor. You can try to replace the bearings (Part 1, Part 2), but may not fix the issue. Are you taking about the shaft of your motor is breaking? The seal plate is the joining point of the motor and the pump housing. Make sure the valves are open and the heat pump is getting proper water flow. My pump won’t turn on. And I shouldn’t have to tell you but water and electric motors do not get along very well. When I checked to see if it was still generating chlorine the digital readout stated “no flow” but motor sounded normal. If the motor you received is a dual voltage it comes set to 230 volts it will not work if you are running 115; you will need to set the voltage using the knob or jumper switch at the back end of the motor. From time to time your booster pump will need some repairs or could have a problems that can only be diagnosed with some booster pump troubleshooting. Check to see if the suction pipe is clogged or if debris has bypassed the pump basket. First,  make sure all valves are in the correct position according to the manufacturer’s instructions. What do you suggest? I suspect it’s related to a power outage we had a few days ago. My pump is flowing backwards. A pump’s motor is the heart of your pool. Make sure the motor is secured properly to its base to remedy the issue. If so, then you may have plumbed the lines incorrectly. I changed the sand in the filter this year as I do about every 2 to 3 years because of my heavy metal problems. As pool technicians, we hear these everyday: “My pump is on but the water is not moving.”. The diffuser is a cone-like shroud that sits over the impeller. It was working fine until the rain started coming down. The pump getting baked during the summer months will cause the housing to start petrifying and becoming brittle. These tiny leaks slowly pull in air causing the gradual loss of suction you are describing. Joe, how are you closing the lines to the skimmer? It’s been cold here in Florida the past nights and I covered the pipes yesterday with towels. The air leak is the quickest thing to check; use incense stick smoke to find the source of an air leak. Read our previous blog on determining what to do in this case: Pump or Motor: To replace or not to replace… That is the question. My husband tried to clean the basket filter near the pump while the pump was still on. It emptied 95% of the pool water and then although the pump is working but it is not pumping out any waster water out of the pool. Considered the hull of the pump, a housing encases all of the above parts. Pool Operation Management’s award-winning CPO training courses train you on how to properly operate a swimming pool or spa facility. I took off the clear cover over pump basket area and it was full & steaming hot and filter also dry so no water went through. The strainer basket catches debris before it reaches the guts of the pump. Bad bearings are also a sign of a leaky shaft seal. It could be a lot of things, we would need more info on it. What is the model number of your pump? Knowing what to look for allows you as a homeowner to identify and fix the problem yourself, thereby saving money. Your pump does a great job moving water, but it’s not effective at pumping air. I will have to see if a different rubber gasket will make a tight seal. In that interval of 4-5 days, is your water dropping below proper levels? When you say the pump has no pressure, does the pressure gauge needle take a dip? Check the Pool Cleaner Itself. Ground pool the pump was working fine but then it started kicking off after a minute of running. Contact the vendor from whom you purchased the motor to get it replaced. We’ll do a rundown of the 8 most replaced parts on a pool pump with an explanation of each part’s function and the symptoms of a possible issue. Motors do not have plugs, at least not that I know of. Why? I believe there’s a pinhole in our filter housing and a crack at the top of the filter housing. Friendly reminder, whenever replacing a motor always replace this seal. If I add DE, do you think the motor will restart? Check that it is not stuck open. Here’s my problem, why my impeller is not moving at all? I have a feeling it’s a clog somewhere. Set it up and i have power but its not making any sounds.. theres a red 7 or 1 on the main screen.. when i press any of the buttons i does nothing.. o chrcked the impeller and its free.. I have the same problem. I purchased a brand new Hayward 1.5 pump for inground pool. Looking for pool parts? Just the backwash does not pump out water. When the pool pump motor experiences issues, it can bring the entire facility to a halt. Problems you might encounter with a Bestway pool pump-and-filter system are similar to the types of problems that occur with any pool pump. Worn down bearings in the motor can also cause increased noise. I think it could be not screwed tightly enough at connection. We even provide expert legal witness services. COVID-19 INFO FOR POOLS & SPAS & ONLINE TRAINING AVAILABLE! If the smoke is drawn into the pump than that is a definite sign there is an air leak issue. My pump was on and it just stopped I tried to press the button for testing and is stuck. now it seems like the pump isn’t working correctly? I have tried everything that I know from changing plug ins to cleaning everything and still can’t seem to get it to run for 1-2 minutes then it shuts off. i just replaced a motor. Also, if the latter, did you change both? If this is a new pump, your plumbing lines are hooked up the wrong way. It seems to be charging and discharging. That would be my first guess. Skimmer is closed off.  Hairline cracks in a cover can create a sucking air leak allowing air to slow your system. Most importantly, being educated on your pump prevents you from being pushed into buying unnecessary parts by your Poolman. PS. Clogged Sump Pump. Make sure the water level in the pool is sufficient and air is not being sucked in through skimmer inlets. Here is a guide: How To Use a Multimeter to Test a Pool Pump Motor – Voltage, My pump seems to be losing its prime after 4-5 days runs on a timer works fine then gets air bound.there is no air in pump once running and system is very quiet.flushed out line from pump to strainer it’s clear ,checked seal on pump cover all tight also checked gasket in union all good.any taughts. Do you have the motor set to the correct voltage? The filter is new – any suggestions??? What could be the problem? Thanks in advance. since then my pool pump hasn’t worked. I replaced the impaler and gaskets about a month ago. Thank you. When I turn the power on it hums for a second, then stops and then displays the “overcurrent fault” message again. When electricity is applied, the shaft spins., the motor hums for about 5 seconds and then the whole thing shuts off. Have you checked to voltage, or tried to put the motor on a different gfci/breaker? Hi…my girlfriend’s pump isn’t working. If so how do I do that, First, add water to your pool to make sure skimmer isn’t gulping air. I replaced the pool pump, and the filter. The display reads as if it were running, I flipped all the breakers and still nothing. If your shaft seal begins to fail, water will leak into the motor casing. Pool Service Training : The Relationship of pH And Carbon Dioxide, CPO® Pool Cleaning Training – Glass in The Pool. We go into more depth on this subject in this PSC Ep. If your capacitor(s) and governor are good and the motor shaft rotates easily you probably have a burned out motor coil and you will need to repair or replace the motor. Will the handle not turn or does the water not get routed correctly through the valve? Now it just about makes to the surface. Pump runs great. I have to pound the pump casing and then trip breaker. My summer wave swimming pool was working fine with the Sfx 1000 pump . Intex Pool Pump not working.... Easy fix. Please help. Read this article for more information: How To Determine Why a Pool Pump Won’t Prime. I’m trying to reset it and it’s not working. Hayward super pump is controlled by intermatic model 154-00456. I recently upgraded both the pump and filter to larger horse power and capacity respectively. It’s rated for 115v. How To Determine the Cause of Low Water Flow, How To Determine Why a Pool Pump Won’t Prime, How To Determine Why a Motor Won’t Start or Shuts Off, How To Use a Multimeter to Test a Pool Pump Motor – Voltage, PSC Ep. My pump comes on and off every few seconds what can be the problem, thanks. If it is frozen, your motor is shot. For some strange reason, last night I noticed that the pump wasn’t sucking in water from the pool with full power. Swimming Pool Pump Problems. Please help. Leaking Heat Pump… Does the motor fire up when the timer activates it for its normal schedule (i.e. The usual sign of a bad lid o-ring is larger than normal bubbles in the strainer compartment. Poolside... Should I use a heavy duty shaft seal? Have a read of this how-to guide: How To Determine Why a Pool Pump Won’t Prime. I’ve clean skimmer and pump baskets. When the pump came on it used to rise about 6″ above the surface of the water. Seal each hose length with tape or something else and submerge the hose in the pool. Can you be more specific when you say “it seems like it is isn’t working correctly.” What exactly is the pump doing? Cover the ends, then submerge each hose length, if you see air bubbles then you got a sucking air leak. However, this morning the Hayward is no longer moving about the pool. If there are air bubbles coming from anywhere other than the ends, then you have a problem. The local pool company sold her a new capacitor as that is the most common cause of a pump not starting, however, I can’t imagine a capacitor making a giant bang when it stops working, so either they simply don’t listen to their customers or they sell them things they don’t need. And this just steady repeats itself. Cavitation from improper suction line sizing, leaks in the piping, a blockage in the suction line or a low pool water level can also make for a noisy motor. Does this mean the motor on the pump died? The motor has stopped working (no humming). Found screwed onto the end of the motor shaft, the impeller is a vented or veined disk. Where on the pump is the smoking being drawn in? That explains why the Hayward isn’t moving. The pump runs but pressure seems lower than before (1-2psi, used to be up at 7psi). If you have a dual voltage motor (very common) they come set from the factory to 230 volts. If there is a hum, most of the times it is a bad capacitor. You’ll need a multimeter or to call an electrician to check the voltage. “Why is there water leaking from under my pump? Ran the pump, How are you taking about the shaft in place causes include a capacitor! 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